Mobilizing Telehealth During the COVID-19 Pandemic

Dr. Michael Crosser grew up in the Kansas City metropolitan area and received much of his education nearby.  He obtained his Bachelor of Science in Biology from the University of Missouri in 1998 and his medical degree from The University of Kansas School of Medicine in 2002.  Both his Internal Medicine residency and Pulmonary/Critical Care Medicine Fellowships were completed at the University of Kansas, where he ultimately joined the faculty in 2008. Dr Crosser’s clinical and research focus is with adult cystic fibrosis care and he presently serves as the Assistant Program Director at the Adult CF Center at KU.  He has been Section Chief of the outpatient pulmonary medicine clinic since 2009 where current clinic activity includes greater than 40 providers across 3 separate sites.  Additionally, as an appointed member to the University of Kansas Healthcare System’s eIPAC committee since 2013, Dr. Crosser focuses on EMR and other IT support programs and how they influence provider work efficiency, quality, and satisfaction.   

Denton is a Family Physician and a Medical Director of Innovation, Telehealth, & Informatics within the University of Kansas Health System where he’s championing Virtual Healthcare projects and driving the digital health strategy forward. He’s also an Assistant Professor at the University of Kansas Medical Center, and works with the Inter-professional Clinic with students and resident physicians. He is active in global health organizations that engage student learners, and helps to promote public health and sustainable continuity primary care around the world. He earned bachelor’s degrees in Biochemistry, Spanish, and Chemistry at Kansas State University, a Master’s in Public Health at Drexel University in Philadelphia, a Doctorate of Osteopathic Medicine at Arizona College of Osteopathic Medicine, and completed Family Medicine Residency at Unity Health Care in Washington D.C.

Pamela Nicklaus, MD is a practicing pediatric otolaryngologist at Children’s Mercy Hospital in Kansas City.   She is an Associate Professor of Surgery at University of Missouri Kansas City, and an Adjunct Associate Professor of Otolaryngology at the University of Kansas.  Dr. Nicklaus trained in otolaryngology at University of Rochester and completed her fellowship in Pediatric Otolaryngology at The Hospital for Sick Children, University of Toronto.  She established the section of pediatric otolaryngology at the University of New Mexico before coming to Kansas City.  She founded the Pediatric Otolaryngology  Fellowship at Children’s Mercy Hospital and ran the program for  10 years. Dr. NIcklaus established the otolaryngology telehealth program at CMH in 2016, and most recently deployed telehealth across the division of otolaryngology at Children’s Mercy Hospital during the COVID-19 pandemic.